Our Virtual Agent can help you with wi-fi, scanning, faxing and other setup issues. Find great tips and helpful solutions from other HP product users. Unpack your printer and connect to power. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. The Virtual Agent is currently unavailable. Please try again shortly.
Need help troubleshooting? Just ask. Try asking HP's Virtual Agent. Session timed out. Your session on HP Customer Support has timed out. Please sign back in to continue Sign in. Complementary Content. Then, enter the product name in the Search box and hit the Submit button. Identify the right driver package as per the Windows OS version that you have such as Windows 10, 8, or 7.
Further, download the HP printer driver package on your computer. Once the HP driver download process gets completed, launch the installation wizard by double-clicking on the downloaded. Follow the on-screen instructions to complete the installation process and restart your PC. The internet browsers are Microsoft Internet Explorer 6. Others include Mozilla Firefox 2. HP recommends that users should only make use of USB cables from the manufacturer.
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