Why does dropbox download online only files?






















Across all levels, Smart Sync has addressed pain points for us and seriously changes the game when it comes to simplifying collaboration. Normally, synced files are fully downloaded to your computer and they take up hard drive space. With Smart Sync, you can make files and folders online-only. Online-only files use just a small amount of hard drive space to store information like the file name, size, and thumbnail, but the full contents of the files are stored securely in the Dropbox cloud.

Simply right-click on the file and choose Local from the Smart Sync menu. To see which files are really taking up your storage space, adjust your Dropbox settings so that online-only files have both logical and physical size set to zero.

To do so:. Let us know how we can improve:. Thanks for your feedback! Let us know how this article helped:. You can make an exact copy a duplicate of a Dropbox file or folder on dropbox. Find out how to download files and folders to your computer from dropbox. Thanks to all authors for creating a page that has been read 17, times. Is this article up to date? Yes No. Cookies make wikiHow better. By continuing to use our site, you agree to our cookie policy.

Featured Articles How to. Trending Articles How to. New Pages How to. Watch Articles How to. By signing up you are agreeing to receive emails according to our privacy policy. Follow Us. We've got the tips you need Subscribe You're all set! I'm almost trapped into keeping them in Dropbox!!! Condescending talk of I'm having the same issue and can't download the file using the web interface. I click the download button and nothing happens.

Hi Jane Thanks for the reply. Trying to download a different file doesn't work. The error message says "There was an error downloading your file. You'd think that I ought to be able to download my own files, right?

Error Message. The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community. If you need more help you can view your support options expected response time for a ticket is 24 hours , or contact us on Twitter or Facebook. Share and discover new ways to work smarter with Dropbox in our community. If you need more help you can view your support options expected response time for a ticket is 24 hours , or contact us on Twitter or Facebook.

For more info on available support options, see this article. Help center Community Dropbox learn Contact support. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Show only Search instead for. Did you mean:. Have you learned about Replay and Capture yet? Check them out here. A "Smart" sync keeps downloading Online Only Files. Labels: Desktop and Web Sync and upload. Helpful Level 5. Re: "Smart" sync keeps downloading Online Only Files. What version of the application do you have installed on your desktop?



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