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Select the firmware file, then click "Open. Select "Upgrade Firmware" to start the update. The screen will show you the progress of the upgrade installation. This step will take about 2 minutes. Next, you'll see a screen telling you that the modem is rebooting. This step will take about 3 minutes. Wait minutes for the DSL and internet lights on the modem to turn green before trying to browse to a webpage to test that your connection is good.

If the internet light doesn't turn green, check our modem lights guide for troubleshooting help. If you need further assistance, contact our technical support team. We're here to help! Top Tools. Internet Speed Test. Where's My Technician? Service Appointment Manager. Sign In Residential. Business Small Business. Toggle For Home menu For Home. Toggle For Business menu For Business. Open popup to change zipcode. Toggle Support menu Support.

Toggle Sign In menu Sign In. Notify Me. Please let me know when higher Internet speeds are available at my address. First Name is required. Last Name is required. Unit Number. City is required. ZIP Code is required. Email Address is required. Please tell us if you are a CenturyLink customer:. I understand that consent is not a condition of purchase. How does CenturyLink protect my information?

Read the CenturyLink Privacy Policy. I Want Internet. Enter and select your address to check for deals at your home. Previous Next.

Unlimited Data CenturyLink Internet. Best offers are online! Reward Card offer available on new Internet service order, M - M speeds. Restrictions apply. Speed may not be available in your area. Paperless billing or prepay required. Additional taxes, fees, and surcharges apply. Get the fastest Internet speed available at your location max speed is up to Mbps. Offer Details. Rate requires paperless billing.

Get the fastest Internet speed available at your home max speed is up to Mbps. New customers only. FREE modem. Manage My Services. Find Available Services. Was this page helpful? CenturyLink Services Support. Home Phone. All Rights Reserved.

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